Privacy Policy
Lifestyle Europe Furniture Ltd is strongly committed to protecting personal data, as well as the data of our customers and suppliers.
Lifestyle Europe Furniture Ltd processes personal data for numerous purposes and the means of collection, lawful basis of processing, use, disclosure and retention periods for each purpose may differ.
This Privacy Policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also sets out your privacy rights and how the law protects you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.lifestyleeurope.eu, you are accepting and consenting to the practices described in this Privacy Policy.
Website
You can visit our Site without telling us who you are or revealing any information
about yourself. Our web servers collect the domain names, not the e-mail addresses,
of visitors. There are times however, when we may need information from you,
such as your name and address. Customarily, the personal information we obtain
is used only to respond to enquiries, to process orders, for product registration,
or to allow you to access specific account information.
Cookies
Many sites use a technology called “cookies,” where a Web site
sends an element of data through your browser to your system. Some of our
site pages use cookies so that we can better serve you when you return to
our site. You can set your browser to notify you when you receive a cookie,
letting you decide whether to accept it.
Security
We take the security of all the data we hold very seriously. In order to prevent
unauthorised access or disclosure, we have put in place policies and procedures
to safeguard and secure the data we hold.
When and how we share your personal data
We will only share personal data with others when we are legally permitted
to do so. When we share data with others, we put contractual arrangements
and security mechanisms in place to protect the data and to comply with data
protection, confidentiality and security standards. We may share your personal
information internally with any member of our group, which means our subsidiaries,
as defined in section 1159 of the UK Companies Act 2006.
We may also share certain data with selected external third parties, for the
purpose of the business and communication including:
• E.g. mail chimp
We may share your information with additional third parties, in the event that we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Lifestyle Europe Furniture Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
Promotional offers, invitations & communications from us
You will receive marketing or other communications from us by email, SMS,
telephone, post, social media or digital advertising (via cookies or similar)
if you have requested such information from us or have purchased goods or
services from us.
International transfers
The data that we collect from you may be transferred to, and stored at, a
destination within the European Economic Area (‘EEA’). It may
also be processed by staff operating within the EEA who works for us or for
one of our suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the provision
of support services. By submitting your personal data, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this Privacy Policy.
Data retention
We will only retain your personal data for as long as necessary to fulfil
the purposes we collected it for, including for the purposes of satisfying
any legal, accounting, or reporting requirements. By law we have to keep basic
information about our customers (including contact, identity, financial and
transaction data) for six years after they cease being customers for tax purposes.
Your data
Please note that we may process your personal data for more than one lawful
ground depending on the specific purpose for which we are using your data.
You can contact us if you need details about the specific legal ground we
are relying on to process your personal data where more than one ground has
been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
| To register you as a new customer of products and services. | (a) Identity (b) Contact (c) Profile (d) Financial |
Forming a contract with you |
| To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and communications |
(a) Forming a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to any of our terms or Privacy Policy (b) Asking you to leave a review or take a survey |
(a) Identity (b) Contact (c) Profile (d) Marketing and communications |
(a) Forming a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical (d) Financial |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and communications (f) Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
Access to personal data
You have a right of access to personal data (known as a ‘data subject
access request) held by us as a data controller. This right may be exercised
by emailing us at enquiries@lifestyleeurope.eu
Amendment of personal data To update personal data submitted
to us, you may email us at enquiries@lifestyleeurope.eu
When practically possible, once we are informed that any personal data processed
by us is no longer accurate, we will make corrections based on your updated
information.
Withdrawal of consent
Where we process personal data based on consent, individuals have a right to
withdraw consent at any time. To withdraw consent to our processing of your
personal data please email us at enquiries@lifestyleeurope.eu
Additional information in regards to requests
You will not be charged a fee to access your personal data (or to exercise any
of the other rights listed above, regarding your data), although we have the
right to charge a reasonable fee if your request is clearly unfounded, repetitive
or excessive. Alternatively, we may refuse to comply with your request in these
circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to our privacy policy
Any changes we may make to our Privacy Policy in the future will be posted on
this page and where appropriate, notified to you by email. Please check back
to see any updates or changes to our Privacy Policy.
It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during your relationship with us.
Data controller and contact information
The data controller is based at Lifestyle Europe Furniture Ltd Co reg. 05882307
If you have any questions about this privacy statement or how and why we process personal data, please contact us at:
Lifestyle
Europe Furniture Ltd
Unit 9 Viewpoint,
Boxley Road,
Maidstone
Kent
ME14 2DZ
Email: enquiries@lifestyleeurope.eu
Phone: 01622 688403
